Responsible Gaming

Our Commitment

We are committed to providing a safe gambling environment. Gambling is legal entertainment for the vast majority of players. For a small number, it can become harmful. We take this seriously and provide practical tools to help all players maintain control.

Available Responsible Gaming Tools

Deposit Limits: Set daily, weekly, or monthly deposit limits in your account settings. These activate immediately and can only be increased after a 24-hour cooling period.

Loss Limits: Set a maximum amount you're willing to lose in a set period. When reached, gaming is restricted until the period resets.

Session Time Limits: Set a maximum session duration. An alert appears when your limit approaches, and the session closes automatically when reached.

Reality Check: Receive periodic reminders of how long you've been playing and how much you've wagered.

Self-Exclusion: Exclude yourself from our services for 1, 3, 6, or 12 months, or permanently. Self-exclusion takes effect within 24 hours and is applied account-wide including marketing communications.

Cooling-Off Period: Take a break from 1 day to 6 weeks without closing your account permanently.

Signs of Problem Gambling

Gambling more than you can afford to lose. Chasing losses. Neglecting work, family, or responsibilities. Lying about gambling. Using gambling as an escape from stress or problems. Borrowing money to gamble.

If any of these apply to you, please use the tools above or contact support to discuss self-exclusion options.

Support Resources — Canada

ConnexOntario — 1-866-531-2600 (Ontario problem gambling helpline)
Gamblers Anonymous — Peer support groups across Canada
GamCare — Online counselling and support
Gambling Therapy — Free online support
National Problem Gambling Helpline: 1-800-522-4700 (24/7, confidential)

Underage Gambling

We are firmly committed to preventing underage gambling. Our minimum age is 18. We conduct age verification during registration and may request additional documentation. Parents and guardians can use free parental control software to restrict access to gambling sites.

Contact Support

To access any responsible gaming tool or discuss self-exclusion, contact our 24/7 support team via live chat on any page of our site. Responsible gaming requests are handled with full privacy and processed the same day.