Privacy Policy

1. Information We Collect

We collect information you provide during registration (name, email, date of birth, address), payment information processed through secure third-party payment processors, and usage data including game sessions, deposit and withdrawal history, and support interactions.

2. How We Use Your Information

We use your information to process transactions, verify your identity (KYC compliance), provide customer support, send transactional emails about your account, and improve our services. We do not sell your personal data to third parties.

3. Data Security

All data is encrypted in transit using 256-bit TLS. Payment data is tokenized and never stored on our servers in plain text. We conduct regular security audits and penetration testing.

4. Cookies

We use essential cookies for session management and optional analytics cookies to understand site usage. You can control cookie preferences through your browser settings.

5. Data Retention

We retain account data for 5 years after account closure as required by our gaming licence terms. You may request data deletion subject to legal retention requirements.

6. Your Rights

Under PIPEDA (Canada) and GDPR (EU), you have the right to access, correct, and delete your personal data. Submit requests to our privacy team via live chat or email.

7. Contact

Privacy questions can be directed to our support team through the live chat on our site or via email. We respond to privacy requests within 5 business days.